Description and qualifications

Date: May, 2022

Position Title: Military & Veterans Program Coordinator

Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research and improving quality of life for individuals and families impacted by paralysis.

Today, we seek a part-time Military & Veterans Program (MVP) Coordinator who will provide outreach and educational information and referral to the population of service members and veterans with paralysis as well as their families and caregivers. This position plays an integral role leading the MVP Advisory Council and ensures that the National Paralysis Resource Center (NPRC) clients are aware of all the Reeve Foundation core programs and services as relevant to their personal circumstances.

Additionally, the individual will be responsible for performing job duties, interacting with the community and coworkers and managing themselves in a manner consistent with and in support of the organization’s mission and core values

Job Responsibilities: (Essential Functions)

People:

  • Co-chair the MVP Advisory Council including planning all aspects of the monthly phone meetings and keeping the volunteer members of the Council engaged and informed.
  • Identify potential new members for MVP Council
  • Conduct outreach at VA SCI Centers including presentations at Grand Rounds and with inpatient service members
  • Provide one—on-one mentoring and support to service members and their families
  • Establish collaborative partnerships between the Reeve Foundation and service-related non-profits
  • Respond to inquiries by telephone, e-mail, and mail, gathering and entering statistical information for PRCDB database.
  • Participate in peer mentor training for the military community.
  • Assist in setting and meeting the goals of the MVP Council
  • Identify new potential military organizations and non-profit partners
  • Present about NPRC and MVP services to the public in formal and informal settings.

Events:

  • Assist in setting and meeting the goals of the MVP Council
  • Identify new potential military organizations and non-profit partners
  • Present about NPRC and MVP services to the public in formal and informal settings.

Data:

  • Gather and record statistical information for NPRCDB database as outlined by department policy.

Qualifications:

Required:

  • High School Diploma / GED
  • Ability to obtain badging through Veterans Administration Volunteer Services Office at local VA Hospital and/or have unaccompanied access to a VA Hospital Spinal Cord Injury Center.

Preferred:

  • Two-year college degree (Associates level)
  • Previous military experience and a strong desire to assist veterans living with paralysis, their families and their caregivers to improve their quality of life
  • Displayed understanding of the different branches of service and characterization of discharge from each service.
  • Displayed understanding of military acronyms and medical terminology
  • Familiarity with VA and community resources, for veterans with spinal and neurological injuries and diseases, and their care providers.
  • A basic understanding of the physiological, cognitive, and emotional impact of these co-morbidities on the clients/veterans.

Language Skills:

  • Excellent English verbal, and written communication skills
Computer/Technical Skills:
  • Microsoft Office Suite (word, Excel, Powerpoint, Outlook)
  • Client Database or CRM Software

Candidate should:

  • Maintain a calm demeanor, demonstrate compassion and empathy and be able to manage and de-escalate tense situations if needed
  • Be well-organized and demonstrate strong time-management skills
  • Be self-motivated, able to work independently and be self-reliant
  • Recognize the importance of maintaining confidentiality

Travel:

Travel required approximately 3-4 times per year for 3-6 days at a time

Physical Demands/Office Environment:

This position is primarily a sedentary role but will have periods of physical activity. The person in this position may need to occasionally move about inside the office to liaise with internal staff, access files, office machinery and a copy machine/printer. As stated above, the position involves moderate travel.In addition, this person will need to be able to occasionally set up live events, including exhibit booths, materials and displays.They will need to be able to lift up to 30 lbs.

The Foundation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect. Accordingly, the Foundation maintains a strict policy prohibiting sexual harassment, unlawful harassment and any type of discriminatory treatment because of any “Protected Characteristic”.

Send a cover letter and resume to [email protected]